Enrolment Conditions

The service is offered by:

Understanding Languages, by Cecilia Iris Baldo
Amsterdam, the Netherlands

The standard format of the course includes classes from Monday to Friday and cultural activities on Saturday. Different starting days can be discussed. If a course does not reach the minimum number of students (4) expected, the course structure can be changed. To obtain certification of attendance to a course it is necessary to have attended at least 80% of the lessons.

Signing up

You are signed up to a course after filling in this form and receiving a confirmation email within one (1) week. The confirmation of registration is a document that shows you have been accepted. You don’t need to pay upfront to be considered “enrolled”. However, a compromise derives from signing up– either taking the course or paying 30% of the total cost of the course.

You will be considered enrolled after receiving the confirmation email. Please get in touch with us if you need an immediate confirmation.

Payment

Payment can be made through this website, via bank transfer or in cash right before the course. You don’t need to pay upfront to be enrolled, last possible time for paying is one hour before the start of the course.

BANK DETAILS:
ACCOUNT HOLDER: Understanding Languages
IBAN: NL67 RABO 0377 1994 51

Last-minute registration fee

If you register 8 week or less before the start of the course, a last-minute registration fee of EUR60 will be applied.

Cancellations

Cancellations must be notified by e-mail.

  • For cancellations communicated at least 4 weeks before the start of the course, a 30% fee of the total cost of the course will be charged.
  • For cancellations communicated 3 weeks before the start of the course, the total cost of the course will be charged.

Refunds – Lessons

Absences for personal reasons (including illnesses), early departures, and late arrivals are not valid reasons to recover lessons or demand refunds. 

Complaints

If you have any complaints about the course, the academy or the organization, you can send an email to complaints@understanding-academy.com

Insurance

Students will be held responsible for any damage caused to the academy, i.e., premises, personal belongings of other participants and facilitator, etc. It is strongly recommended to get insurance against theft, loss of personal property, accidents, or illnesses.

Acceptance of the terms

Once enrolled, the student will automatically accept the conditions for enrollment of the school.