Understand key concepts and current perspectives
Explain the main ideas, opportunities and limitations connected to soft skills, empathy, feedback and professional presence.
Erasmus+ teacher training course
What makes a teacher memorable beyond subject knowledge?
Practical interpersonal skills for confident, collaborative teaching.
Target group: Teachers, trainers, adult educators, school staff, school leaders and other education professionals from all educational levels.
The term soft skills includes communication, empathy, adaptability, teamwork, confidence and the ability to respond constructively to difficulty. These skills are sometimes described as natural personality traits. In practice, they can be observed, discussed and developed through experience and reflection.
Participants take part in communication exercises, group challenges and peer feedback. They explore how assumptions, habits and professional presence influence classrooms and teams. Activities include expressing needs and expectations, recognising different perspectives, responding to tension and adapting communication while keeping appropriate boundaries. The course creates space to recognise existing strengths as well as realistic areas for growth.
Participants finish with an activity for supporting interpersonal skills in learners or colleagues and a personal action plan for applying selected skills more consciously in their professional practice.
Learning outcomes
Explain the main ideas, opportunities and limitations connected to soft skills, empathy, feedback and professional presence.
Identify strengths, barriers and development priorities in relation to soft skills, empathy, feedback and professional presence in a real educational context.
Apply communication practice, reflection and peer feedback through guided activities, collaborative tasks and structured reflection.
Create a classroom, team or organisational activity that can be adapted to participants’ own learners and setting.
Set realistic actions for implementation, including ways to gather feedback and refine practice.
Six-day programme
Participants introduce their contexts, identify their goals and map current experiences connected to soft skills, empathy, feedback and professional presence.
Participants build a common language through short inputs, pair dialogue and a visual question wall.
Participants analyse a short case or example and identify what they would keep, question or change.
Participants rotate through concise examples, models and tools connected to soft skills, empathy, feedback and professional presence, recording practical possibilities.
Participants practise communication practice, reflection and peer feedback in small groups with trainer guidance and structured prompts.
Participants capture what feels relevant, challenging or adaptable for their own learners and setting.
Small international groups work on an authentic challenge and apply selected tools in a purposeful task.
Participants develop a short activity, resource or approach, then improve it through testing and feedback.
Participants discuss different educational contexts and identify adaptations that make the work more realistic.
Participants examine a complex scenario, identify assumptions and consider inclusive, responsible responses.
Participants use structured dialogue to explore different learner, colleague and community perspectives.
Participants identify boundaries, risks and support strategies relevant to soft skills, empathy, feedback and professional presence.
Participants create a classroom, team or organisational plan using communication practice, reflection and peer feedback.
Participants share work-in-progress, ask focused questions and receive practical feedback from colleagues.
Participants revise their design for feasibility, inclusion and clear evidence of learning.
Course foundations
Completing the course
Learning is supported throughout the week through participation, reflection, practical activities and constructive feedback.
Learning approach
The course combines hands-on workshops, real-world examples, simulations, guided reflection and collaborative activities. Participants exchange good practices, work in international groups and develop ideas that can be adapted to their own professional context.
Optional cultural, social and networking activities support local engagement, intercultural learning and professional collaboration.
Before you travel
One week, normally comprising 25 academic hours.
Classes take place from Monday to Friday, in the morning or afternoon. Saturday is reserved for cultural activities.
The detailed timetable will be sent at least two weeks before the beginning of the course.
No special preparation is required unless stated in the course programme. Any required materials or equipment will be communicated before the course.
Participants who meet the attendance requirements receive a Certificate of Attendance.
The standard fee is €480. See what the course fee includes.
Alternative arrangements: Other course durations and schedules may be arranged on request.
Erasmus+ funding: Course fees and mobility costs may be supported through an eligible sending organisation's Erasmus+ grant. Eligibility and final funding decisions remain with the beneficiary organisation and its National Agency. Read our Erasmus+ KA1 funding guide.
Administrative support: Understanding Academy provides course programmes, learning outcomes, registration documentation and certificates. Participants and sending organisations remain responsible for transport, accommodation and grant management.
Plan your Erasmus+ mobility
Check the upcoming confirmed dates or register your interest. We will contact you with information about availability and the next steps.
Need funding information? Read our Erasmus+ KA1 funding guide.